Managed Services

Westminster experience

Our Westminster team lead by Roy Scotton - General Manager is based at 7 Millbank and has regular, daily contact with Officers of Parliament, committee clerks, and other personnel from the House of Commons, the House of Lords and various departments. In all situations, the policy of Bow Tie television is to supply the highest level of service - whether that is in the provision of broadcast facilities, answering technical enquiries or resolving television and webcam questions.  These responses not only involve a high quality, but also the fastest possible reaction to meet the most demanding of needs.

Bow Tie television has been involved with the broadcasting of Parliament since 1989.  As a measure of the strength of the company, several members of staff have remained since those early days.  In fact, turnover of staff across the company is low, resulting in an air of stability and continuity of standards.

On a regular basis, the company has introduced new systems that have improved day to day working practices within the television broadcasting environment at Westminster.  In most cases, these enhancements have been the result of proactive developments brought about by regular feedback from management and staff based at 7 Millbank.

More recently, the company won - through a competitive tendering process - the contract to design, install and commission the unattended web camera system in ten committee rooms at Westminster.  That contract has now been extended to increase the number of rooms equipped in this way.

In addition, the parliamentary operation maintains relationships with the various international news agencies that work in and around the Palace of Westminster and deals on a daily basis with lines bookings and clip play outs to clients all round the world.

GLA experience

Three years ago, Bow Tie television replaced - through a competitive tender - the incumbent AV Contractor to provide broadcast video and audio, audio-visual, video conferencing, webstreaming and signage facilities for the Greater London Authority (GLA).  This operation - which has been praised by GLA contract managers - provides facilities which are very similar to those outlined in this current Parliament tender specification. 

Of special note, Bow Tie television has developed staff who are multi-skilled and can handle any aspect of the GLA operation.  This has resulted in the ability to facilitate successfully client demands at very short notice.

Part of this operation involves co-ordination with various departments within City Hall to take bookings, and provide equipment, facilities and staff, for a wide variety of audio, audio-visual and video conferencing requirements, both within the facility and at remote locations.  It is part of our contractual obligation that we ensure the facilities are sourced in the most cost effective manner.

It is a matter of record that Bow Tie television is the sole contractor at the GLA which has never failed to meet its Key Performance Indicators.